Amazon Connect gets new AI features for contact centers
AWS' contact center suite, Amazon Connect, recently received several new updates with AI functionality. These include support for third-party applications, GenAI features for Amazon Connect Contact Lens and no-code features for Amazon Connect Chat.
Amazon Connect also gets support for third-part... Read more
AWS buys data center running on nuclear power: smart sustainability?
Amazon Web Services (AWS) is expanding its data center capacity by inking an acquisition. Notable is that the acquired data center runs on nuclear energy. This form of energy is interesting for data centers and the sustainability of this industry for several reasons.
AWS purchased a data center... Read more
Cloud players aren’t abolishing egress fees at all
After Google Cloud and AWS moved to abolish cloud egress fees, Microsoft Azure couldn't refrain from doing the same. From now on, all three major hyperscalers make it possible to pull all data away from their respective cloud platform for free. The catch is that only departing customers get this op... Read more
InfluxData & AWS clock in for time-series developer analytics
Data is speeding up. This reality means that our systems and applications are now moving towards an increasing amount of real-time data processing, many using data streaming solutions and time-series database offerings. News in this space this month sees time-series platform company InfluxDB, annou... Read more
AWS also moves to eliminate cloud egress fees
After Google Cloud abolished its own egress fees, the competition was always likely to follow suit. AWS is broadening its policy by making data transfers from its cloud service free from now on.
This is not the first time AWS has made a similar change. In 2021, for example, it already raised the... Read more
How mobile AI works
We need to keep talking about Artificial Intelligence (AI) on mobile devices and this conversation will continue throughout this year and beyond. Despite the fact that Mobile World Congress 2024 is behind us now, this is not a debate that stops once the crowds leave Barcelona. Perhaps now is a good... Read more
LLM for Europe: Mistral AI puts Europe on the AI map
A French AI start-up signed partnerships with AWS and Microsoft this week. Will Europe have its own OpenAI? Primarily, Microsoft's interest in this start-up is important to answer that question. After all, this company before worked exclusively with OpenAI.
Mistral AI was already praised by Eur... Read more
AWS adds Mistral LLMs to Amazon Bedrock
AWS is going to make two open-source LLMs from Mistral available in Amazon Bedrock. This should give customers even more choice in terms of AI models for their business needs.
The underlying reasons for offering Mistral's LLMs through Amazon Bedrock are several, according to AWS. First, these AI... Read more
AWS, Microsoft, Meta and Tom Tom work on more detailed maps
Under the Linux Foundation, the tech companies Meta, AWS, Microsoft and Tom Tom are working together to create more detailed and up-to-date maps. The project has been running since late 2022 and now shares new information.
Maps are not always up-to-date, not even with GPS-based map information.... Read more
Microsoft Azure is rapidly overtaking AWS
Microsoft Azure is growing much faster than AWS. In recent years, Microsoft's cloud service has been catching up with market leader AWS.
The rapid growth rate of Microsoft Azure struck market analysts, writes CNBC. They estimated that five years ago, Azure's cloud size was only half that of AWS... Read more