Everything there is to find on tag: CRM.
Salesforce acquires Braze for 5.66 billion
Salesforce is once again spending billions on a customer engagement company. Braze, founded in 2011, is being...
Tag: CRM
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Salesforce Agentforce allowed CRM data theft without a “click”
Researchers at Zenity Labs have discovered three vulnerabilities in Salesforce Agentforce that allowed attack...
Microsoft aims to attract Salesforce customers to Dynamics 365 using AI
Microsoft is introducing Dynamics 365 Activate, an AI tool designed to accelerate migrations to Dynamics 365....
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Claudeforce: Salesforce, invisible yet indispensable through Anthropic?
Salesforce and Anthropic are expanding their partnership under the name Claudeforce. The first concrete step ...
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Salesforce makes Contact Center much more effective with Agentforce
Voice, digital channels, and CRM in one package
Genesys and ServiceNow strengthen ties for collaborative AI agents
Genesys and ServiceNow are expanding their collaboration with Agent2Agent orchestration, which allows AI agen...
Salesforce launches Agentforce 3 with Command Center for transparency
Salesforce has announced Agentforce 3, a significant upgrade to its AI agent platform. The most important new...
Salesforce raises prices by 6 percent
Salesforce has announced price increases averaging 6 percent. The company says the increases are worthwhile t...
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ServiceNow Knowledge 25: A deep dive into AI, CRM, and the future of work
ServiceNow accelerates
