Everything there is to find on tag: customer care.
Pegasystems allows users to communicate via all digital messaging platforms
Pegasystems has added new possibilities for digital messaging to Pega Customer Service. Thanks to these additi...
Tag: customer care
Timeline
Salesforce and Google want to build smarter customer service experience
Google and Salesforce have announced they are expanding their collaboration in an effort to build a smarter cu...
Oracle expands cooperation with Slack considerably
Oracle is further expanding its collaboration with Slack. To do this, it combines the Customer Experience (CX)...
Zipwhip customer service platform raises substantial investment from Microsoft
Chat services such as Slack are gradually taking over the workplace. At the same time, a similar development i...
AWS now also offers customer service on Reddit
Amazon Web Services is now also going to help Reddit customers. On a specially created subreddit, the cloud pr...