Everything there is to find on tag: customer experience management.
Qualtrics’ Experience ID personalizes customer journeys
In a bid to personalize experiences, Qualtrics launched Experience ID, a view of what customers and employees...
Tag: customer experience management
Timeline
Adobe is expanding its customer data platform to be used in B2B sales
A Customer Data Platform (CDP) is a relatively new concept. At present, it has only been used to gather data ...
Oracle unveils Oracle Digital Experience for Communications
New solution gives communications service providers the data to better understand customers. Oracle has an...
Cisco acquires customer analytics start-up CloudCherry
CloudCherry, a startup for customer analytics, has been acquired by Cisco. The CloudCherry software helps comp...
Adobe and Software AG want to improve customer experience management together
Adobe and Software AG have announced that they will work together to help companies transform their customer e...