Everything there is to find on tag: Customer experience.
No Google Cloud for 12 hours due to power outage
Many German companies using Google Cloud had to do without it for much of Thursday. The service, which has a ...
Tag: Customer experience
Timeline
Top story
HubSpot deploys specialized AI agents on platform
No vague promises, but concrete use-cases
Deloitte and AWS collaborate on fintech and banking services
Deloitte and AWS will jointly develop cloud-based banking services. The partners want to help financial organ...
Top story
Salesforce Genie makes a real-time personalized customer experience possible
During Dreamforce, Salesforce introduced the new solution Salesforce Genie. With Salesforce Genie, the compan...
Top story
Formula 1 uses Salesforce to improve fan experience and sustainability
Last weekend, Formula 1 visited Zandvoort again. It seemed almost impossible that the Netherlands would retur...
Expert Talks
Improve your customer experience with intelligent technology
An excellent omnichannel customer experience is more important than ever. Consumers have become spoiled with ...
ServiceNow integrates Qualtrics Embedded Insights for customer service
ServiceNow and Qualtrics launched a new app that improves the experience of IT and customer service professio...
Accenture acquires Brazilian customer experience firm Experity
Accenture has agreed to purchase Experity, a Brazilian firm working on the provision of customer experience a...
Zendesk acquires Portuguese startup Cleverly for customer service
Zendesk is on track to gain even more customer service capabilities and announced the acquisition of Cleverly...
Top story
Digital consumer turns the world of business on its head
In uncertain times of crisis, consumers expect companies to adapt to new behaviours. Further digital efforts ...