Everything there is to find on tag: Freshworks.
Customers know they have to do something with AI. But what exactly? Techzine held a roundtable discussion wit...
Good customer service is easier said than done. With the promise of AI still being translated into reality, w...
Techzine visited the Refreshed '23 event Freshworks held in the Netherlands last month. The company's custome...
Freshworks has recently launched Customer Service Suite. This all-encompassing customer service solution uses...
Some companies thrive in times of external uncertainty. They know how to manage complexity at scale. At the s...
The IT department is currently under great pressure, partly because of the challenging economic conditions. T...
Freshworks has provided its built-in AI assistant Freddy with generative AI features based on ChatGPT. Freddy...
Organizations are increasingly leveraging technology to meaningfully differentiate and transform employee eng...