Everything there is to find on tag: Salesforce.
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Tag: Salesforce
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AI makes customer service the new sales
Customers know they have to do something with AI. But what exactly? Techzine held a roundtable discussion wit...
Getting a handle on AI agents with Salesforce’s new Agentic Lifecycle Management
Salesforce previously enabled its customers to build AI agents through Agentforce and was far ahead of the cu...
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Customer service in 2024: AI is not a silver bullet
Good customer service is easier said than done. With the promise of AI still being translated into reality, w...
Salesforce’s Agentforce reaches general availability with sky-high expectations
With Agentforce, Salesforce is launching a tool to let any organization build their own AI agents. With its a...
Salesforce buys content delivery platform Zoomin
Its tech gets integrated in Agentforce
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DataGemma: Will Google’s AI make other applications obsolete?
GenAI models don't always stay truthful without stringent checks. DataGemma is Google's attempt to let AI sco...