Everything there is to find on tag: zendesk.
Zendesk launches turnkey helpdesk, chatbots and more
Zendesk announced a series of new solutions at Relate, its annual conference. Reporting tools were expanded a...
Tag: zendesk
Timeline
‘Zendesk is considering a sale’
Zendesk onboarded advisors from Qatalyst Partners to explore a potential sale. This is reported by Bloomberg ...
Zendesk abandons attempt to acquire SurveyMonkey parent
The $4 billion deal to buy Momentive has fallen through, the company announced. Momentive announced on Mon...
Zendesk shareholders call off the acquisition of Momentive
Zendesk's proposed acquisition of Momentive will not go through. Zendesk's stakeholders decided against the p...
Zendesk buys Momentive, acquires survey platform SurveyMonkey
Zendesk is acquiring Momentive, thereby gaining control of survey platform SurveyMonkey. With the acquisition...
Zendesk acquires Portuguese startup Cleverly for customer service
Zendesk is on track to gain even more customer service capabilities and announced the acquisition of Cleverly...
Zendesk introduces a new dashboard for real-time data presentation
Zendesk has recently been offering their clients the ability to track customer service statistics. However, t...
Zendesk brings sales and support teams together with Duet platform
Zendesk has announced a new platform that combines tools for sales and support teams. The platform, Duet, is d...
Zendesk’s CRM platform Sunshine built entirely on AWS
Zendesk has launched the new customer relationship management (CRM) platform Sunshine, which is built entirely...
Zendesk expands portfolio and also adds CRM through acquisition
Until now, Zendesk has mainly limited itself to customer service scenarios. But that doesn't seem to be enough...